Privacy Policy | Adivyne Arc

Privacy Policy

Adivyne Arc, a Division of Adivyne LLC • Last Updated August 3, 2026

Adivyne Arc ("Arc," "we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you provide directly:

  • Name, email, phone number, and business details submitted through our contact form, booking link, or intake process
  • Messages, questions, or requests you share with Lila (our website concierge) or Naomi (our phone concierge)
  • Information shared when you schedule an Arc Briefing

Information collected automatically:

  • Standard website usage data (pages visited, browser type, general location derived from IP address) through our hosting and analytics tools

We do not knowingly collect Social Security numbers, payment card numbers, or protected health information (PHI) through this website. Lila is explicitly instructed to ask visitors not to share sensitive medical details, and Naomi's call flow is designed around minimum-necessary information practices.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and follow up on next steps
  • Schedule and manage your Arc Briefing
  • Send you texts or calls related to scheduling and your inquiry, consistent with the consent you provide
  • Improve our website, Lila, and Naomi experiences
  • Meet legal, regulatory, and contractual obligations

We do not sell your personal information.

3. SMS and Communication Consent

If you submit your phone number, you agree to receive informational and scheduling texts and calls from Adivyne LLC, which may use automated technology. Message and data rates may apply. Consent is not a condition of any purchase. Reply STOP to opt out at any time, or HELP for assistance.

4. How We Share Information

We share information only with the service providers that help us operate our business, including:

  • GoHighLevel (GHL) / LeadConnector — form submissions, scheduling, and workflow automation
  • Google Calendar — appointment booking for Arc Briefings
  • HeyGen — video and voice-based concierge experience delivery
  • Our voice and phone platform provider — call handling for Naomi
  • Hosting and website infrastructure providers

These providers process information on our behalf and are not authorized to use it for their own marketing purposes. We do not share your information with third parties for their independent marketing use.

We may disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

5. HIPAA-Conscious Workflows

Adivyne Arc is designed with HIPAA-conscious workflows, approved communication paths, and minimum-necessary information practices in mind. This website and our general concierge experiences are not intended to collect or store protected health information (PHI). Client-specific engagements that may involve PHI are governed separately by a signed Business Associate Agreement (BAA) and client-specific data handling terms, not by this general website Privacy Policy.

6. Data Retention

We retain contact and inquiry information for as long as reasonably necessary to respond to you, deliver services, and meet legal and business record-keeping requirements. You may request deletion of your information at any time.

7. Cookies and Tracking

Our website may use basic cookies or analytics tools to understand site traffic and improve the visitor experience. You can control cookies through your browser settings.

8. Your Rights and Choices

You may request access to, correction of, or deletion of your information, and may opt out of text messages at any time by replying STOP. Contact us using the information in Section 10 to make a request.

9. Children's Privacy

This website and our services are intended for business use and are not directed at children under 13. We do not knowingly collect information from children.

10. Contact Us

Adivyne Arc
1317 Edgewater Dr #2725
Orlando, FL 32804
[email protected]

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision.

This document is an internal compliance draft. It is not a substitute for review by a licensed Florida attorney before publication.

© 2026 Adivyne Arc | A Division of Adivyne LLC | All Rights Reserved